Tuesday January 17th
RadioU

Update donation preferences

New! Donor Login

Easily view and manage your donations to RadioU

Update your contact and payment information, manage monthly donations, and view your giving history:

To learn more, just click “How does this work?” above.

Or, contact us through our Update Preferences form below — we’re happy to help!

Frequently asked questions

How do I log in?
HOW DO I LOG IN?

It’s easy! Just click Donor Login, enter your email address, and we’ll email you a private link to your donor login. Make sure you enter an email address you’ve used before when donating to RadioU, and note that your emailed link will expire after thirty minutes if you don’t use it.

WHAT CAN I DO HERE?

You can update your name, email address(es), phone number(s), mailing address, payment methods, and your recurring monthly donations. You can also view your donation history, although since we’ve transitioned to a new donation management system mid-year, donations before mid-summer won’t (yet) be displayed here.

WHAT IS RADIOU.CHURCHCENTERONLINE.COM?

Our search for a best-of-breed donation management system led us to an application commonly used by churches. Emailed donation receipts and your donor login will use this domain.

How do I update my monthly donation?
CHANGE MY MONTHLY DONATION DATE

In the Recurring Donations area, click Manage to change which day your donation should run each month.

CHANGE MY MONTHLY DONATION’S PAYMENT METHOD

Prevent interruption to your monthly giving by following these steps (in order):

  1. ADD: In the Payment Methods area, choose Add Credit Card/Debit Card or Add Bank Account
  2. SELECT: In the Recurring Donations area, click Manage and select your new payment method
  3. DELETE: You may then remove the old payment method if desired

After making any payment method change, please verify your recurring donation is not “on hold.”

PAUSE MY MONTHLY DONATION

In the Recurring Donations area, click Manage to change your monthly donation’s status to “On hold through…” Choose a date to restart. Note that your donation stays on hold through the date you specify, so please verify the “next donation date” is displayed correctly before continuing.

CANCEL MY MONTHLY DONATION

In the Recurring Donations area, click Manage to change your monthly donation’s status to “On hold indefinitely.” Or, you can simply click the “X” next to your recurring donation to permanently delete it.

CHANGE MY MONTHLY DONATION AMOUNT

Please use our Update Preferences form below to change your monthly donation amount.

Where will my donation receipts be sent?
Donation receipts are sent to the first email address listed on your profile. You can add, remove, or re-enter addresses to change the order if necessary. You can log in using any address shown.
Can I still reach a real human?
Of course! Just use our Update Preferences form below, or call us at 1-877-855-GIVE (4483), and we’ll be happy to make any of these changes for you!

Update your donation preferences

Your donation matters!

Your gift now will make a powerful difference for listeners everywhere:

This station has helped me in the worst of times. I have been in some of the darkest times in my life, but then I turn on RadioU and feel I can turn my life around.

- Thomas listens to RadioU 92.5 in Mansfield, Ohio

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